Acceptance of these Terms
By accessing or using tracenelabs.com (the “Site”), or by purchasing any digital product, toolkit, or service from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site or our products.
These Terms apply to all visitors, customers, and users of our services.
About Tracene Labs
Tracene Labs LLC (“Tracene Labs,” “we,” “us,” or “our”) is a limited liability company registered in the State of Wyoming, United States. We operate as an AI research and integration consulting firm and publish educational materials related to applied artificial intelligence.
Our principal contact channel is hello@tracenelabs.com.
What we offer
We offer three categories of work:
Digital products
Books, written guides, templates, worksheets, and other downloadable materials sold through tracenelabs.com.
Consulting services
Strategy, integration, and implementation services for businesses adopting artificial intelligence. Consulting engagements are governed by separate signed agreements, which take precedence over these Terms where conflicts arise.
Educational content
Public articles, social media posts, video content, and other freely-available material we publish from time to time.
Who can use our services
You must be at least eighteen (18) years of age to purchase products or engage our services. By using the Site or purchasing from us, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements.
If you are accessing our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Ownership of our materials
All content on tracenelabs.com and within our digital products — including text, images, graphics, design, logos, code, and the structure and arrangement of materials — is the copyrighted property of Tracene Labs LLC. We retain all rights not expressly granted to you under these Terms.
The name “Tracene Labs” and any associated logos are trademarks of Tracene Labs LLC.
Your license to use what you buy
When you purchase a digital product from us, we grant you a non-exclusive, non-transferable, perpetual license to:
- Download and access the product for your personal use or for internal use within your business or consulting practice;
- Customize, modify, or adapt the templates, checklists, and worksheets in the toolkit for use within your own practice or in service of your own clients;
- Print copies for personal or internal reference.
You may not:
- Redistribute, resell, sublicense, or share the original product files with third parties;
- Publicly distribute the content in any unmodified form;
- Use the materials in a competing course, book, toolkit, or product;
- Claim authorship or ownership of any part of the materials;
- Remove copyright notices, attributions, or branding from the materials.
A reasonable test: if you are using a customized version of one of our templates as part of your own consulting practice with your own clients, that is permitted. If you are reselling our material — modified or not — as your own product, that is not.
Violation of this license terminates your right to use the materials, without limiting any other remedies available to us.
Payment and refunds
All purchases on tracenelabs.com are processed through Lemon Squeezy Inc., which acts as the merchant of record and handles payment processing, tax collection, fraud prevention, and customer-facing transaction management.
Prices are listed in U.S. dollars unless otherwise noted. Applicable taxes (VAT, sales tax, GST, etc.) are added at checkout and remitted by Lemon Squeezy on our behalf in accordance with their merchant-of-record obligations.
Our refund policy is set out separately at tracenelabs.com/refund-policy. By making a purchase, you agree to that policy.
How you may use the Site
You agree not to:
- Use the Site or our products for any illegal purpose or in violation of any applicable laws;
- Attempt to gain unauthorized access to any portion of the Site, related systems, or accounts;
- Scrape, crawl, or harvest data from the Site without our express written permission;
- Reverse engineer, decompile, or attempt to extract source code from any of our products except to the extent permitted by applicable law;
- Use the Site or our products to transmit viruses, malicious code, or other harmful material;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity;
- Interfere with the security or normal operation of the Site or our products.
What our content is — and isn't
Tracene Labs publishes information and provides consulting services about applied artificial intelligence. Our public content — books, articles, videos, and other educational materials — is provided for general informational and educational purposes. It is not professional advice tailored to your specific situation.
Specifically, none of our public content constitutes:
- Legal advice. Always consult a qualified attorney for legal questions.
- Financial or investment advice. Always consult a qualified financial professional for those questions.
- Tax advice. Always consult a qualified tax professional.
- Medical, psychological, or therapeutic advice.
Our consulting engagements provide specific advice and recommendations for the clients who engage us, but only under the terms of a signed consulting agreement that defines the scope, limitations, and warranties applicable to that engagement. Public-facing content is not a substitute for an engagement.
You are responsible for your own business, legal, and technical decisions. We make reasonable efforts to ensure our content is accurate and current, but we make no warranty that it will be free of errors or that it will produce specific outcomes for your situation.
Limitation of liability
To the maximum extent permitted by law:
Our Site and digital products are provided as is and as available, without warranties of any kind, whether express or implied — including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.
In no event shall Tracene Labs LLC, its officers, directors, employees, or affiliates be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site or our products — including but not limited to lost profits, lost revenue, lost data, or business interruption — even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claim arising out of or related to these Terms or our products shall not exceed the amount you paid us for the specific product or service that gave rise to the claim in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In those jurisdictions, the above limitations apply to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Tracene Labs LLC, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your violation of these Terms;
- Your violation of any third-party rights, including intellectual property rights;
- Your use of the Site or our products in a manner not authorized by these Terms;
- Your business decisions and actions taken in reliance on our content.
Suspension and termination
We may suspend or terminate your access to the Site, our products, or specific services at any time, without notice, if we reasonably believe you have violated these Terms or engaged in conduct harmful to us or other users.
Upon termination, your license to use any digital products you have purchased ends, and you must cease all use of and destroy any copies of those products in your possession.
Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, and governing law — will survive.
Changes to these Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business operations. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide notice through our Site or by email.
Your continued use of the Site or our products after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you should discontinue use of the Site and our products.
Governing law and dispute resolution
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles.
Informal resolution
If you have a complaint or dispute with us, please contact us first at hello@tracenelabs.com. We will make a good-faith effort to resolve the matter within thirty (30) days of receiving your written complaint.
Formal disputes
If informal resolution fails, any disputes arising out of or relating to these Terms or our products shall be brought exclusively in the state or federal courts located in Wyoming, United States, and you consent to the jurisdiction of those courts. The parties waive any right to a jury trial.
This provision does not limit your right (where applicable) to bring claims in your local jurisdiction under non-waivable consumer protection laws.
Miscellaneous
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
Entire agreement. These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Tracene Labs LLC regarding the Site and our digital products. Where consulting services are engaged under a separate signed agreement, that agreement governs.
Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms freely.
Contact. For any questions about these Terms, email hello@tracenelabs.com.